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About2024-11-26T12:36:57+00:00
Our Story

From Farmland
to Thriving Community

The development plan has adopted the principles of the late Sir Frederick Gibberd, the distinguished architect who planned the new town of Harlow after the Second World War. Gibberd divided the town into ‘Neighbourhoods’ that would become thriving and self-sustaining communities. Newhall can be considered the most modern and innovative of these Neighbourhoods.

The area used to be 250 acres (101ha) of farmland and woodland, which made up New Hall Farm, and the farm’s owners are still the current landowners. Their visionary aim is firstly to achieve the highest standards of planning, design and construction.

The second aim is to offer a high quality of life and wellbeing with a sense of community and space, a proximity to nature and good amenities for children and families.

Around 2,000 new homes are being created and up to 40% of the land is being preserved as unspoilt open space for leisure, pleasure and amenity. A wide variety of housing types combine with parking spaces and community facilities. Light commercial and retail premises are also planned to be constructed during the coming years.

The land at Newhall is being developed in phases. Phase I and comprises some 560 homes. Phase II has also been completed by Bellway & Linden Homes and this is approximately 800 dwellings. Countryside are currently building 985 new homes over 6 Phases, across 45 hectares. Upon completion in 2025/6, Newhall will be a community of over 2,135 homes.

Our Story

From Farmland to Thriving Community

The development plan has adopted the principles of the late Sir Frederick Gibberd, the distinguished architect who planned the new town of Harlow after the Second World War. Gibberd divided the town into ‘Neighbourhoods’ that would become thriving and self-sustaining communities. Newhall can be considered the most modern and innovative of these Neighbourhoods.

The area used to be 250 acres (101ha) of farmland and woodland, which made up New Hall Farm, and the farm’s owners are still the current landowners. Their visionary aim is firstly to achieve the highest standards of planning, design and construction.

The second aim is to offer a high quality of life and wellbeing with a sense of community and space, a proximity to nature and good amenities for children and families.

Around 2,000 new homes are being created and up to 40% of the land is being preserved as unspoilt open space for leisure, pleasure and amenity. A wide variety of housing types combine with parking spaces and community facilities. Light commercial and retail premises are also planned to be constructed during the coming years.

The land at Newhall is being developed in phases. Phase I and comprises some 560 homes. Phase II has also been completed by Bellway & Linden Homes and this is approximately 800 dwellings. Countryside are currently building 985 new homes over 6 Phases, across 45 hectares. Upon completion in 2025/6, Newhall will be a community of over 2,135 homes.

The Natural Environment

The natural environment benefits from preserved open spaces, including parkland, lakes, and woodland, designated as the Estate Community Land. Community buildings will provide spaces for residents to gather and discuss communal issues, while the Newhall Residents’ Association helps maintain the neighborhood’s original aims, objectives, and ethos as it grows.

With abundant green space, each resident will live within a block of parkland, streams, woodlands, and grasslands, all supporting wildlife habitats. Careful planning of road systems and landscaping allows for additional footpaths, woodland, parkland, play areas, and lakes to be added for the enjoyment of residents and visitors.

Currently, two play areas exist on St Nicholas Green and one on New Pond Street, with four more planned. A Community Centre will offer facilities for hire and meetings for residents.

SHW are the managing agents for Newhall, bringing extensive experience in overseeing prestigious residential estates, apartment blocks, and commercial properties.

As Chartered Surveyors, SHW is regulated by the Royal Institution of Chartered Surveyors (RICS) and follows the Residential Management Code of Practice, approved by the Secretary of State under Section 87 of the Leasehold Reform Housing and Urban Development Act 1993. SHW is also RICS-regulated in insurance business conduct.

A Corporate Member of the Association of Residential Managing Agents, SHW upholds high management standards, maintains professional indemnity insurance, and adheres to a strict Code of Practice.

Newhall is managed by Laura Dinnage and Megan Smith from SHW’s London office. Laura, a Senior Property Manager with extensive experience, and Megan, an Assistant Property Manager, bring valuable expertise to Newhall.

  • Laura Dinnage, Senior Property Manager – Email: ldinnage@shw.co.uk or by phone on 020 7389 1521 / 07947 373220
  • Megan Smith, Assistant Property Manager – Email: msmith@shw.co.uk or by phone on 020 7389 1530 / 07443 261219
  • Paul Farrell, Commercial Property Management Partner (Line Manager) – Email: pfarrell@shw.co.uk or by phone on 020 7389 1516
  • Dominic Brownlee, Estate Manager – Email: newhallestate@shw.co.uk or by phone on 07943 524923

SHW carries out the day-to-day management of Newhall and appoints service and maintenance contractors. We also collect service charge contributions from all leaseholders and freeholders and our Client Account team works closely with Zack and Georgia.

Laura visits Newhall each week and liaises with Dominic to carry out inspections with contractors and ensure that they are working diligently and meeting specifications. This applies to repairs and other management matters. Laura and Megan also prepare and issue specifications for contracts, such as landscaping. We look forward to being of service to you. Please use Laura and Megan as your main point of contact for any queries regarding:

  • The external estate open areas, and facilities
  • The internal communal areas of the blocks of flats forming part of North Chase
  • Internal communal areas of Copper Tower and Park Apartment buildings.
  • Concerns about paying your service charge or ground rent
  • You have a question about a service or maintenance
  • Any matter that concerns you we are delighted to offer help and guidance

Each year, your Service Charge contribution is paid quarterly in advance on the first days of January, April, July and October. The service charge year starts on 1st January.

Your Service Charge Co-ordinator is Mrs Val Harman, SHW’s Head of Client Accounting. She oversees the accounts for Newhall and works closely with the management department.

If you have any queries regarding Service Charge accounts, please contact the Property Management Accounts Department at:

Stiles Harold Williams
One Jubilee Street
Brighton
East Sussex, BN1 1GE

Telephone: 01273 876200
E-mail:        newhall@shw.co.uk

SHW is upgrading its accounting software, which means you will be able to directly access your property and accounting records online.  This will allow you to check personal details and any arrears at your convenience. At present, SHW accepts Service Charge payments by telephone, using a credit or debit card.  Once the upgrade has been completed, you will also be able to pay online.

At the start of each Financial Year, 1st January, a Service Charge Budget is prepared and a Service Charge Invoice is raised, in accordance with the terms of your lease or freehold transfer.

  • When you receive your annual Service Charge Invoice, you will also have a copy of the annual Service Charge Budget, with a detailed breakdown of services and costs.
  • You will receive requests for quarterly payments some four weeks before the payment due date, to allow time for us to answer any queries you may have.
  • Residents’ quarterly contributions go into the Service Charge Fund, which pays service providers and maintenance contractors. This is the only income available to cover the cost of services and maintenance. So you can see how important it is that we receive service charge payments on time.
  • Methods of paying your Service Charges are detailed on the reverse of the invoice.
  • The Service Charge Fund is certified at the year end and accounts are produced to Trial Balance. Then, Service Charge Statements produced by independent accountants are sent to leaseholders and house owners.
  • If expenditure has exceeded the start of year estimate, then an additional levy may be needed to balance the books. This could be offset against any reserves accrued from previous accounting periods if surpluses have been added to reserves.
  • Should expenditure be less than the estimate, a credit balance will be shown in accounts and individual Tenant Account Summaries and carried forward to offset future expenditure.
  • All Service Charge monies held by SHW, as Managing Agent, are placed in designated and separate Client Bank Accounts, bonded by the RICS Clients’ Money Protection Scheme.

If you intend to sell your property, then please let us know when you put it on the market (this is actually a legal requirement at Newhall to help us keep the estate as you chose it).

You will need to give us details of the date of completion. This tells us when your responsibility for Service Charge payment ends and when your purchaser’s liability for payment begins.

Should you sell during the period for which the Service Charge has already been invoiced, then you need to pay the full amount yourself and have your Solicitor claim the appropriate share from your purchaser. If you are a new buyer, your solicitor should have apportioned your service charge payment between yourself and the vendor according to the date of completion.

Sub-letting your property is permitted. However, under the terms of your Lease, written consent is required. Please contact your Property Manager with this request.

Also please note that sub-letting of your property must be under an Assured Shorthold Tenancy Agreement.

To allow us to keep our records up to date, it would also be appreciated if you provide details of the Letting Agent and telephone number of your tenant in case there is an emergency.

For your convenience, we have included and Application to Sublet Form here.

As Managing Agent, SHW’s role can be summarised as follows:

  • We advise on and calculate the Annual Estate Service Charge Budget. Items may include public liability insurance for common external areas, grounds and landscape maintenance, and building repairs to communal external parts.
  • We collect Service Charges in accordance with your lease or freehold transfer documents.
  • We pay contractors for works to the common external areas of Newhall.
  • We maintain financial records and prepare year-end accounts for independent compilation and certification.
  • We organise and supervise repairs to structures, plant, fixtures and fittings at Newhall in accordance with the terms of leases and transfer deeds.
  • We produce detailed specifications to invite competitive tendering for carrying out annual maintenance contracts for work such as landscaping.
    For larger ‘capital’ works, we appoint building surveyors to specify and tender the works competitively on our behalf. When appropriate, we also give Consultation Notices to comply with Landlord and Tenant legislation.
  • We carry out regular inspections and meetings with contractors at Newhall.
  • We arrange buildings, engineering, mechanical & plant and public liability insurance for the property. This is done by our own Insurance Department when requested by the freeholder.
  • We also arrange Leasehold Legal Expenses Insurance. This policy meets the cost of the Management Company should it have to defend an application made to the Leasehold Valuation Tribunal by a leaseholder or freeholder.

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